DOMESTIC SHIPPING

We offer free standard shipping on any qualifying order with a subtotal of $299 or more (before taxes and shipping). For most orders below that threshold, there is a flat-rate $9.99 shipping fee.

If something is particularly heavy, bulky, large, or particularly fragile, we’ll note that there is an extra surcharge on the product page and at checkout. Such items do not qualify for the $9.99 flat rate or free shipping.

We ship to all 50 states.  Standard shipping may be made through either USPS First Class Package, Priority Mail, or UPS Ground. 

Please ensure that you provide a valid shipping address and that it is a location where packages may be delivered safely.  

Most orders for in-stock items are processed within 5 business days, however your order may be delayed because of global supply chain and shipping problems. If your order is time sensitive, please reach out to us.

Acacia ships from San Francisco, CA. Expected shipping times may be anywhere between 1-8 business days depending on the destination and any weather-related delays. 

Expedited shipping can be arranged for an additional charge. If expedited shipping is required, please contact us to arrange. 

*A note regarding shipping materials: we try to create as little additional waste when fulfilling your order, so we repurpose gently used shipping boxes and packing material that we receive.  We know branded packaging can be delightful to open, but we hope you can appreciate our approach to reducing waste!

STORE PICKUP
Orders may be picked up during store hours. Please select that option during checkout. Most in-stock items are ready for pickup within 1-2 days.  You will receive notification by email when your order is ready for pick up.

INTERNATIONAL CUSTOMERS
While we can ship internationally, the cost is calculated for your order and charged separately. Please get in touch at help@acaciasf.com.

GIFT WRAPPING
If you would like your purchase to be gift wrapped or to include a message, please leave a note during checkout!